Remember the struggles I had with the T-shirt and the tote and finding the picture that worked right? Well guess what? They came today!!
The business cards…well that’s where the good customer service comes in! I designed the cards with Sampson on the front and my information (name, phone number, e-mail and blog address) on the back; but upon close inspection I was missing a letter in the blog address!! So I quickly signed onto my account at Vista Print and checked the card and it looked right to me on the proof, so I called customer service. Granted I was on the phone for a few minutes more than I would have liked just in trying to get to the right person, but the woman I got was OUTSTANDING!
She explained to me that I had designed a couple of cards (what can I say, you knew I struggled with this!) and I had inadvertently ordered the wrong one! So she asked me if the print was large enough for me and we started talking and I asked her opinion and she basically helped me re-design the card, with enlarged font and she ordered 500 cards for me and she didn’t charge me!! PLUS I will receive them BEFORE the pet writing conference so I will be able to take them with me. Now that is how customer service is supposed to be!!
So I am here endorsing Vista Print, they have all kinds of items to print, their prices are (in my opinion) reasonable and their customer service rocks! I will certainly use them again. I also got a bunch of 25% off coupons so if any of you guys want any Sampson items…;-)
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